Australian Government - Department of Health - Office of Hearing Services
Hearing Services Program

What's New

Information and other news from the Office.

Natural Disaster Information

Please follow the links below if you would like information on accessing services, providing services, closing a site, etc
Service provider advice in case of a natural disaster
Client advice in case of a natural disaster 

New pages

Consumer guidance factsheet
Review of Supply of Assistive Hearing Technology
Lessons learnt from compliance monitoring and audits
Service Delivery Framework for Hearing Care Services in Australia

Contracted Service Provider Notices

CSPN 2017/02 - Consumer Checklist for Hearing Services Program clients
CSPN 2017/01 - Review of Supply of Assistive Hearing Technology Survey

Recent updates

Claiming Method for Specific Items
NDIS information for participants
Do the additional features of partially subsidised hearing devices improve client outcomes?


Open consultation - The are currently no open consultations. 

All closed consultations are available on the website.

Public Holiday

The Office of Hearing Services and the call centre will be closed due to the Easter public holiday from 3pm Thursday 14 April, and will reopen at 8:30am Tuesday 18 April. If you require urgent assistance regarding an issue with the portal, please email and cc:

Call Centre and Feedback

The call centre is open from 8:30-5:00pm Monday to Friday (AEST) and can be contacted on 1800 500 726.

Enquiries can also be made using the feedback form or by e-mail to

System outages

There are currently no systems outages

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