Australian Government - Department of Health - Office of Hearing Services
Hearing Services Program

What's New

Keep up to date with all the news from the Hearing Services Program by subscribing to the RSS Feed.

Public Holiday

The Department of Health will be closed for the Labour Day Public Holiday on Monday 1 October 2018. The Hearing Services inbox will be unmonitored, and the call centre will be shut. Normal business will resume at 8:30am on Tuesday 2 October 2018.

Recent updates

Manual Claim for Payment fillable form (PDF 116 KB)

Manual Claim for Payment form (Word 58 KB)

Battery and Maintenance Claim for Payment fillable form (PDF 124 KB)

Battery and Maintenance Claim for Payment form (Word 68 KB)

Provider Self-Assessment 2018

Contracted Service Provider Notices

CSPN 2018/04 - ACCC Action Against Service Providers


There are currently no open consultations. All closed consultations are available for viewing.

Publications and communiqués relating to broader hearing health policy is available via the Department of Health’s website.

Contact Centre and Feedback

The contact centre is open from 8:30-5:00pm Monday to Friday (AEST/AEDT) and can be contacted on 1800 500 726.

Enquiries can also be made using the feedback form or by e-mail to

System outages

There are currently no system outages.  Should you experience any issues please review the HSO System Outages Tips for Hearing Service Providers webpage.


RSS Feeds

Complementary Content