Provider Factsheets
To support providers to deliver services to program clients and to improve compliance with the program requirements, a range of provider factsheets are available on specific topics.
Please ensure you, and your staff, are subscribed to the RSS Feed so you can be kept up to date on these topics. The factsheets can be downloaded and used for staff training or clinic resources.
If there are any topics you think would benefit from having a factsheet or you have any comments about the provider factsheets please email us at hearing@health.gov.au.
Current Provider Factsheets
| Title | Date of Release |
| Management of client record - updated | October 2020 |
| Government Announcement of Changes to the Hearing Services Program | October 2020 |
| Conditions for Claiming - Update | October 2020 |
| Compliance Update 2020-21 | September 2020 |
| Coronavirus (COVID-19)-Updated 4 September 2020 | September 2020 |
| Client Relocations | January 2020 |
| Claiming information when selling or buying a hearing service business | October 2019 |
| Insurance | October 2019 |
| Private Services and Devices | October 2019 |
| Device Quotes | October 2019 |
| Ambient noise level testing and equipment calibration | October 2019 |
| Invoices for services funded by Medicare or DVA | February 2018 |
| Documentation and record keeping | December 2017 |
| Service provider advice in case of natural disaster | August 2017 |